What are your needs ?

Do you need a solution that does not yet exist?

To find the optimal solution for your exact needs, a number of facts need to be defined and described. We have drawn up a description which you, together with our construction department, can work with to develop ideas for your new, innovative solution.

Facts:

• Description of task (via text, drawings and possibly images)
• Product description (bottle(s), case(s) via e.g. weight, image and drawing)
• Capacities (units per minute, hour or day)
• Packing pattern (pallet, liner etc.)
• A flow diagram is drawn, providing relevant data to be furnished in each described activity.
  
  

Solution:

• Preanalysis (review of facts)
• Ideas for solution of task (Brain storm)
• Solution presentation (Simple layout)
• Price estimate
• Offer
• Order and agreement on delivery terms
  
  

Projekt:

We work according to the following milestones:

• Project handover from seller to project coordinator
• Creation of timetable for the full project
• Review and, if relevant, optimisation of the solution
• Design and construction
• Production
• FAT: Test and approval of unit on Richter Hansen premises
• Installation and commissioning on customer premises
• SAT: Test and approval of unit on customer premises
• Training of customer’s operators and service personnel
  
  

Handover:

• Handing over procedure, including drafting of a defect/error list, where relevant, as well as a timetable for correction of any such defects or errors.
  
  

We do not abandon you:

With your unit comes a service and warranty package. When that expires, you can choose to sign a service agreement with us for periodic maintenance of the unit.

The agreement can also include on-call service if problems should arise with this or other units.

Our service personnel are at your service 24 hours a day!